Step-by-Step Solutions. Visit the Crypto.com login page and click on the "Forgot Password" option. Follow the instructions to reset. Common Login Issues on Crypto.com: Incorrect Password: Users may encounter login issues due to entering an incorrect password. This could be a result of forgetting the Common Login Issues: Incorrect Credentials: One of the most common login issues users encounter is entering incorrect login credentials, such as email addresses or passwords. Learn how to log into the Crypto.com App using your email, SMS verification, passcode, or magic link. Find solutions for common login issues such as incorrect details,